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Privacy Policy

 

Privacy Policy
Effective Date: [4th March 2025]

1. Introduction

Welcome to James Uncle ("we," "our," or "us"). James Uncle is a platform where professionals can register their services to connect with individuals seeking skilled technicians for household essential services. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.jamesuncle.com/ same as www.jamesuncle.com and use our services. By accessing or using our website and services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, location, and payment details.
  • Business Information: Company name, industry, professional details, and service offerings.
  • Technical Information: IP address, browser type, device information, cookies, and log files.
  • Usage Data: Information about how you interact with our website and services.
  • Social Media Information: If you register using Facebook, Google, LinkedIn, or other platforms, we may collect the data you authorize us to access.

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our services.
  • Process payments and manage subscriptions.
  • Authenticate users and manage account access.
  • Communicate with you regarding support, promotions, or updates.
  • Conduct data analysis, identify usage trends, and optimize our platform.
  • Prevent fraud and ensure platform security.
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service providers assisting us with payments, analytics, fraud prevention, and customer support.
  • Legal authorities if required by law or to protect our rights.
  • Business partners or affiliates to provide relevant services.
  • Third-party advertising and analytics partners to improve our services and marketing strategies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These help us store login details, analyze traffic patterns, and improve user interactions. You can manage cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we encourage users to take precautions when sharing personal information online.

7. Data Retention

We retain your data as long as necessary to fulfill service obligations, comply with legal requirements, resolve disputes, and enforce agreements. If you wish to delete your account and associated data, you may contact us for assistance.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent where applicable.
  • Request data portability or restriction of processing.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and users should review their respective policies before sharing information.

11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website and services after updates constitutes acceptance of the revised policy.

12. Grievance Officer
If you have any concerns or complaints regarding your privacy, you may contact our Grievance Officer:

If you do not agree with the terms of this Privacy Policy, please do not use or access our website or services.

+91 8448440131